GetResponse 10 Must-Track Email Marketing Goals
by Hans Kristian Anderson on Jun.07, 2010, under Email AutoResponders
Website owners focus heavily on sales conversion goals, but there are many other online behaviors and activities that could provide long-term value and insights.
One such way is to Integrate Google Analytics with your GetResponse Account, this will give you an easy and quick way to track goal conversion rates and capture the “paths” your audience took to get there. Below are more examples of metrics you should measure to help optimize your conversion rates and campaign success.
Check out GetResponse’s “10 Must-Track Email Marketing Goals”. Are you missing any?
1 – Blog or social media posts – check out users’ engagement in the conversation. What are they saying? Does it impact customer profiles or product offerings? Should you jump in?
2 – Contact or inquiry forms – learn how call center and website sales performance stack up when responding to inquiries. Duplicate whatever is working for better combined results.
3 – Demonstration or pricing requests ? this indicates strong interest. Rapid follow up is critical!
4 – Completed online sales ? by far the most important goal for any online retailer. Track exactly how many sales each campaign returned, then follow up to capture add-on sales.
5 – File downloads ? track clicks on links that lead to file downloads. Great for determining popularity of content and formats offered, e.g. PDF, MP3, video, etc.
6 – Opening new account ? understand how many users progress from filling out a new account form to completing the order to determine if you are making it too confusing or difficult to open an account. Are you including too much information…or not enough?
7 – Newsletter subscriptions – always an important measurement of interest! Let’s say you bought a new list to promote your latest product – how many also signed up for your newsletter on your splash page? That should tell you if your list was worth the investment!
8 – RSS feed subscriptions – track the performance of RSS placements on your site or in your email campaigns and newsletters. What’s popular? Which ones lead to “desired actions”?
9 – Social bookmarking options – if you offer social bookmarking buttons on your site or in your email messages, you can track how many subscribers joined your community and respond.
10 – Event registration ? evaluate interest in different event topics and formats (i.e. webinars, training calls, video broadcasts, etc) and the effectiveness of your invitations or announcements by calculating the number of registrants.
Lead your prospects down that “conversion path” and the revenue will come!
When you set accurate goals prior to deploying an email campaign and then spend time developing a comfort level with Google Analytics, you will be able to analyze your “goal funnel” and constantly improve your results – from email messages, to links, to splash page and website offer.
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June 9th, 2010 on 1:12 am
Its a very nice blog.Amazing, thank’s for the great post. It’s very needful information for me, i’ll try to use this tool as soon as possible and i hope it will work!
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